We offer a 14 day return period. We love our product and hope you love them just as much. We understand that shopping online can sometimes be a bit tricky and that you may need to return or exchange a product once you have your purchase.

Package your product(s) into the original parcel packaging or suitable new packaging.

Create an Account

Attach your returns label onto the parcel, ensuring any original delivery labels are covered. Post your parcel back to us by taking it to your post office, Australia post box or Australia post parcel locker. Please ensure to keep proof of postage and a tracking number. Please allow up to two (2) weeks for your return to be processed and for your account to be credited.

Submit a return request

1. Log in to your account:
1. In the Email field, enter your email address, and then click Continue.
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.